Hmm, wonder if I should start boycotting using NETS and buying Singapore Pools...but then again, one is so convenient and the other is so tempting.
NETS recently hiked its fees to merchants wishing to use their system and rent their equipment, but some merchants have tried to pass on the extra costs to consumers by imposing a surcharge. Shops in the heartlands were hardest hit by the hikes and a recent Straits Times article highlighted their plight and also the fact that it was wrong to charge consumers for the transaction fees, as their agreement with NETS bars them from doing so.
Someone then wrote in to the Forum to question how come Singapore Pools were allowed to charge $0.20 per NETS transaction at their outlets and the reply from Singapore Pools this week bordered on stupid.
I quote their reply to the Forum page, "Singapore Pools introduced Nets in 2004 to give customers an alternative payment mode. As betting is not an essential activity, we have decided in the spirit of our responsible gaming policy, to pass on the Nets service charge to our customers in order to remind them that betting is an expense and they should bet within their means."
Not only does it not address how come SP are allowed to charge for using NETS, the sentence about charging customers to remind them to spend within their means is laughable! Whether one pays cash or NETS, what's a 20 cent reminder to a gambling addict? People use NETS for the sake of convenience!
Can't wait for what NETS and Singapore Pools will say next to defend their double standards.
NETS recently hiked its fees to merchants wishing to use their system and rent their equipment, but some merchants have tried to pass on the extra costs to consumers by imposing a surcharge. Shops in the heartlands were hardest hit by the hikes and a recent Straits Times article highlighted their plight and also the fact that it was wrong to charge consumers for the transaction fees, as their agreement with NETS bars them from doing so.
Someone then wrote in to the Forum to question how come Singapore Pools were allowed to charge $0.20 per NETS transaction at their outlets and the reply from Singapore Pools this week bordered on stupid.
I quote their reply to the Forum page, "Singapore Pools introduced Nets in 2004 to give customers an alternative payment mode. As betting is not an essential activity, we have decided in the spirit of our responsible gaming policy, to pass on the Nets service charge to our customers in order to remind them that betting is an expense and they should bet within their means."
Not only does it not address how come SP are allowed to charge for using NETS, the sentence about charging customers to remind them to spend within their means is laughable! Whether one pays cash or NETS, what's a 20 cent reminder to a gambling addict? People use NETS for the sake of convenience!
Can't wait for what NETS and Singapore Pools will say next to defend their double standards.
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