I think I should consider joining the IT department at work, I might be better than them at resolving computer issues!
Recently before my boss left, he needed help to download his personal mail and address book from his office laptop to his personal laptop. Problem was that his personal mail was using Outlook Express and our office mail is on the Microsoft Outlook platform hence our IT guys were unsure on how to copy the mail over and said they could not help.
Resourceful old me found instructions online and got the go ahead from my boss to experiment with his laptops. The steps were pretty simple and in less than 5 mins, I had successfully exported his mail and contacts. He was very pleased and impressed!
And for the past few months, I've been having problems printing HTML emails from my Outlook at work. Kept getting a script error and just lived with it for a while. But last week, I raised the problem to IT and yesterday the intern tried to help me resolve the issue. She tried running a Windows update but that didn't work and wanted to repeat the step again today.
I didn't think that the problem had anything to do with Windows and took matters into my own hands. Copied the error message I got and googled it and in 30 secs found the solution to my problem. All I had to do was copy a simple command and run it, and immediately I could print again!
Reminds me of the time a few months ago when I downloaded software to convert a Sony audio file to mpeg when IT didn't have the means to do it!
Recently before my boss left, he needed help to download his personal mail and address book from his office laptop to his personal laptop. Problem was that his personal mail was using Outlook Express and our office mail is on the Microsoft Outlook platform hence our IT guys were unsure on how to copy the mail over and said they could not help.
Resourceful old me found instructions online and got the go ahead from my boss to experiment with his laptops. The steps were pretty simple and in less than 5 mins, I had successfully exported his mail and contacts. He was very pleased and impressed!
And for the past few months, I've been having problems printing HTML emails from my Outlook at work. Kept getting a script error and just lived with it for a while. But last week, I raised the problem to IT and yesterday the intern tried to help me resolve the issue. She tried running a Windows update but that didn't work and wanted to repeat the step again today.
I didn't think that the problem had anything to do with Windows and took matters into my own hands. Copied the error message I got and googled it and in 30 secs found the solution to my problem. All I had to do was copy a simple command and run it, and immediately I could print again!
Reminds me of the time a few months ago when I downloaded software to convert a Sony audio file to mpeg when IT didn't have the means to do it!
Jeez, our IT can be a little hopeless at times! That's 3 times already I've had to teach them something because after I resolved my issues, they asked me for the instructions!
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